Oracle Payments authorizations fail with error: SQL_EXCEPTION Connection has already been closed
(Doc ID 2987602.1)
Last updated on MAY 21, 2024
Applies to:
Oracle Payments - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
When attempting to authorize a credit card transaction, users get the following error.
Error
SQL_EXCEPTION: Connection has already been closed.
Frequency
The system's behavior is inconsistent and may fail sporadically.
Steps To Reproduce
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management or Oracle Receivables User
2. Create an Authorization from an Order or Receipt.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |