Performance Issue While Assigning Work Order To Work Request (Doc ID 2988493.1)

Last updated on NOVEMBER 21, 2023

Applies to:

Symptoms

Severe performance issue while assigning Work Order to Work Request

In the Work Order – Requests tab – search a WR - Assign WO and search WO , the page is getting error after 5 minutes. Performance is very poor.

The WO number search should be very fast.

The issue can be reproduced at will with the following steps:
1. Maintenance Super User responsibility
2. Navigation: Work Orders tab > Requests > Search WR > Assign WO> Search WO by number.

Cause

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