Customer Online Form: Access Key is Not Working in Customer Online Page for Go Button
(Doc ID 2988897.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Customers Online - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Access key is not working in Customer Online page for GO button (Alt+W). Customer is able to use Ctrl+Q on Search button after providing access key.
Steps to Reproduce:
Responsibility: Customer Online Super User Responsibility
Navigation: Open Customer Online Page
1. Provide Account Number and click on search.
2. Simple search page will come here access key is not working for GO button (Alt+W)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| 1. Bug Summary |
| 2. Fixed Files |
| 3. Recommended Patches |
| 2. Solution Steps |
| References |