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Customer Online Form: Access Key is Not Working in Customer Online Page for Go Button (Doc ID 2988897.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Customers Online - Version 12.1.3 and later
Information in this document applies to any platform.


Access key is not working in Customer Online page for GO button (Alt+W). Customer is able to use Ctrl+Q on Search button after providing access key.

Steps to Reproduce:

Responsibility: Customer Online Super User Responsibility

NavigationOpen Customer Online Page

       1. Provide Account Number and click on search.

       2. Simple search page will come here access key is not working for GO button (Alt+W)




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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 2. Solution Steps

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