MES - MACHINE DOES NOT CLOCK OUT WHEN MORE USERS CLOCK OUT SIMULTANEOUSLY (Doc ID 2989881.1)

Last updated on JULY 15, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR

Have recently enabled machine clock functionality. It has been discovered that the machine has too high value in duration.
It was found out that there is the possibility to clock out all labor resources, but machine resource still remains clocked in.
This is causing increased costs on word order for machine.

STEPS

1. Log into authorization MES Operator for first user.
2. Choose organization.
3. Press Go for Search Jobs Actions.
4. Type work order and press enter.
5. Select Operation Seq xx and clock in
6. Now, first user is clocked in.
7. Repeat steps 1-5 for second user.
8. Now, there are two current working employees.
9. To reproduce the issue, need to perform clock out for both user simultaneously.
10. To clock out, press clock out button. This step must be performed from two machines at the same time:
11. After that both person are clock out:
12. But as you can see in table, machine record is still clock in
13. This is the critical problem. Machine will clock out in the next time when the user logs
out. Machine will be wrong too high duration. It will charge to many value for resource cost.

Cause

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