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Error when Displaying List of Values for Credit Card Number in Collections Workbench: FRM-41830: List of Values contains no entries (Doc ID 2990176.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Symptoms

When user is processing a payment in collections screen, the list of values for the credit card number shows the following error


FRM-41830: List of Values contains no entries


Steps to Reproduce:

Responsibility: Collections Agent
Navigation: Collections

  1. Query Customer
  2. Transactions TAB > Payment Processing Button
  3. Enter payment amount
  4. Select Credit Card TAB
  5. Enter Payment Method and Card Brand
  6. Click on LOV for Credit Card Number

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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