Error when Displaying List of Values for Credit Card Number in Collections Workbench: FRM-41830: List of Values contains no entries
(Doc ID 2990176.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Advanced Collections - Version 12 and laterInformation in this document applies to any platform.
Symptoms
When user is processing a payment in collections screen, the list of values for the credit card number shows the following error
FRM-41830: List of Values contains no entries
Steps to Reproduce:
Responsibility: Collections Agent
Navigation: Collections
- Query Customer
- Transactions TAB > Payment Processing Button
- Enter payment amount
- Select Credit Card TAB
- Enter Payment Method and Card Brand
- Click on LOV for Credit Card Number
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |