Class Not Marked Complete Even After Watching The Complete Video
(Doc ID 2990751.1)
Last updated on DECEMBER 04, 2023
Applies to:
Oracle Learning Management - Version 12.2 HRMS RUP14 and laterInformation in this document applies to any platform.
Symptoms
PROBLEM STATEMENT
Observed that, Class is not getting marked as Complete even after completing the Video Content.
The issue can be reproduced at will with the following steps:
1. Login to "Learner Self-Service" responsibility.
2. Click on the Play icon against a Class which uses SCORM Video Content.
3. Observe that the video opens in a New Window.
4. Once the video is 100% Complete, close the new window.
5. Now, click on the Home icon in the main browser. This will take you back to the Learner Home page.
6. In the Learner Home Page, observe that the Class is still NOT marked as Complete and the Green tick mark is not showing up next to the Class.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |