R12: OIE: Error “Please Enter an Approver. An Approver Is Required Because You Entered a Cost Center That Is Different From the Default Cost Center.” While Creating an Expense Report for a New Employee (Doc ID 2990835.1)

Last updated on DECEMBER 04, 2023

Applies to:

Symptoms

When a new employee is trying to create an iExpense Report is getting the following error message on "General Information" section:

The issue can be reproduced at will with the following steps:

1. Create the new employee on Human Resources responsibility:
   People - Enter and Maintain - New
   Click on Assignment - Purchase Order Information
   Fill the account combination on Default Expense Account, including with the account segment for Cost Center: for example 00A
   Save
2. Create the new user and associate the new employee on System Administrator responsibility:
   Security - User - Define
   On Person field, choose from the List of Values the new employee
   On Responsibility, add the Internet Expenses responsibility
   Save
3. Log in to the Internet Expenses responsibility:
   Click on Create Expense Report button
   The field Cost Center it's defaulted with blank
   The user is selecting the value 00A from List of Values
   Clicks on Next button, and the error is displayed.

Changes

 New Employee

Cause

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