My Oracle Support Banner

R12: AP: The PPR Name And Other Details Are Reset To Null When Submitting Payment Process Request(PPR) (Doc ID 2991332.1)

Last updated on DECEMBER 13, 2023

Applies to:

Oracle Payables - Version 12.1.3 to 12.2.13 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Creating a new payment template and PPR with payment manger.

When trying to submit new  Payment Process Request (PPR), the PPR Name and other fields are reset to Null.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Payables Responsibility > Payment Manager

2. Payment Process Request > Click submit single request

3. Enter value in PPR Name > Click Payment Attribute Tab > PPR Name and other fields go blank.

4. Due to this payment batch process cannot be completed 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.