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Standard Invoice is Fully Paid but still it has Balance Amount (Doc ID 2991465.1)

Last updated on DECEMBER 12, 2023

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Standard invoice is fully paid but still some amount shows as balance.


The issue can be reproduced at will with the following steps:

1. Login to Receivables Responsibility-> Transactions-> Transactions-> Create standard Invoice (Example with amount 1000 USD in which item amount: 900, tax: 100 and discount 10%)

2. Navigate to Receipts->Receipt->Create Receipt and apply to Standard Invoice created for 900 USD

3. Create Credit memo and apply Credit memo to Standard Invoice to 100 USD.

4. Noticed that Standard invoice is fully paid but still show balance as -100 USD.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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