My Oracle Support Banner

IE: Divide by zero at line 43 of IE_LPT Error Is Displayed in View Run Messages form When Running Quick Pay Process (Doc ID 2991562.1)

Last updated on DECEMBER 15, 2023

Applies to:

Oracle HRMS (Ireland) - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Quick Pay process it is ending in error and when checking the View Run Messages form for details, the following error message is displayed:

Error was encountered when processing Element Type IE LPT Element
Error was encountered when processing formula IE_LPT
An error occurred during formula execution:
Divide by zero at line 43 of IE_LPT


The issue can be reproduced at will with the following steps:

1. Go to IE HRMS Responsibility.
2. Navigate to People > Enter and Maintain > Query for employee.
3. Go to Assignment > Others > Quick Pay > Start Run > Observed that the Status is 'In Error'.
4. Go to View Results > QuickPay Run Messages > Standard Run > View Run Messages form shows the above error message.

Changes

 Upgrade from 12.1.x to 12.2.x .

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.