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GINV - "You have encountered an unexpected error..Could not create Java class" When Trying To Pull GT&Cs / Orders / Performances From G-Invoicing By Interface Program (Doc ID 2991582.1)

Last updated on DECEMBER 11, 2023

Applies to:

Oracle Purchasing - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

When trying to pull General Terms and Conditions (GT&Cs)/Orders/Performances from G-Invoicing by Interface Program, the following error occurs:  

ERROR
------------
You have encountered an unexpected error. Please contact your System Administrator for assistance. This is preventing users from querying and entering new orders.

## Detail 0 ##
oracle.apps.fnd.framework.OAException: Could not create Java class: (custom.oracle.apps.ap.invoice.isp.webui.xxa99NtfDetailsControlsCO) associated with region: (NtfDetailsControls)   

 STEPS
----------
1. Navigate to CLM or G-Invoicing Purchasing responsibility
2. Navigate to Requests -> Submit a New Request.
3. Submit Intragovernmental Agreements (GT&C) Interface Program or Intragovernmental Orders Interface Program or Intragovernmental Performance Interface Program   
4. Reported error occurs.

Changes

Installed July 23 CPU Patch

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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