R12: OIE: Internet Expenses Purchase Card Transactions Not Displayed In Claim Information Lines
(Doc ID 2991743.1)
Last updated on JANUARY 29, 2024
Applies to:
Oracle Internet Expenses - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to create expense reports claims using credit card transactions, the following error occurs, even that the user has active Credit Cards Transactions available.
ERROR
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You have 0 card or visitor transactions to process for the current expense template/reimbursement currency combination
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility iExpenses > Expenses Home
2. Create Expense Claim button
3. Select 'UCL PO Card Template' in Expense Template field
4. Hit Next button
5. On the Credit Card Transaction step, the message " You have 0 card or visitor transactions to process for the current expense template/reimbursement currency combination " is displayed
Changes
No changes were performed, the issue raised some time ago and was sporadic.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |