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ECC Managed Server Failed To Start with Error "java.io.IOException", message="Keystore was tampered with, or password was incorrect" (Doc ID 2991967.1)

Last updated on JUNE 13, 2024

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

eccManaged server failing to start post performing weekly EBS cloning and re-integrate ECC with EBS on SSL. The below error message reported in Managed server logs:

$ECC_BASE\Oracle\Middleware\user_projects\domains\ecc_domain\bin\ecc.log


<Nov 14, 2023 5:21:38,863 PM EST> <Notice> <Security> <BEA-090171> <Loading the identity certificate and private key stored under the alias wlskey from the JKS keystore file /u02/eccqa/app/product/ecc/Oracle/Middleware/keystore/eccqa.jks.>
<Nov 14, 2023 5:21:38,864 PM EST> <Error> <Security> <BEA-090929> <Unable to load key store [keyStoreType="JKS", source="/u02/eccqa/app/product/ecc/Oracle/Middleware/keystore/eccqa.jks", exception="java.io.IOException", message="Keystore was tampered with, or password was incorrect"]>
<Nov 14, 2023 5:21:38,864 PM EST> <Alert> <Security> <BEA-090166> <Failed to load identity keystore of type JKS from file /u02/eccqa/app/product/ecc/Oracle/Middleware/keystore/eccqa.jks on server eccManaged>



The issue can be reproduced with the following steps:


1. ECC V10 instance enabled with SSL, reference: Enabling TLS for Oracle Enterprise Command Center Framework, Release 12.2
2. Integrate ECC with EBS using reference: CONFIGURING ORACLE ENTERPRISE COMMAND CENTER FRAMEWORK
3. Start ECC, eccManaged server failed to start
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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