Unable to Close Deliveries. Get Error: Delivery XXXX Status Cannot Be Changed (Doc ID 299197.1)

Last updated on JANUARY 06, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.9 to 11.5.10.2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.
Form:WSHFSTRX.FMB - Shipping Transactions Form


Symptoms

 

There are deliveries that have been ship confirmed and then interfaced to OM and INV. However, the deliveries still show a status as OPEN instead of CLOSED.

 

These deliveries should have a status of closed as the following scenario exists:
a) OE_ORDER_LINES shows the order line with FLOW_CODE = CLOSED
b) WSH_TRIP_STOPS shows trips are closed
c) WSH_DELIVERY_DETAILS shows that the delivery detail is shipped and
interfaced to OM and INV.

Cause

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