Unable to Close Deliveries. Get Error: Delivery XXXX Status Cannot Be Changed
(Doc ID 299197.1)
Last updated on MAY 29, 2020
Applies to:
Oracle Shipping Execution - Version 11.5.9 to 11.5.10.2 [Release 11.5 to 11.5.10]Oracle Shipping Execution - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Form:WSHFSTRX.FMB - Shipping Transactions Form
Symptoms
There are deliveries that have been ship confirmed and then interfaced to OM and INV.
However, the deliveries still show a status as OPEN instead of CLOSED.
NOTE:
These deliveries should have a status of closed as the following scenario exists:
a) OE_ORDER_LINES shows the order line with FLOW_CODE = CLOSED
b) WSH_TRIP_STOPS shows trips are closed and None are Pending Interface
c) WSH_DELIVERY_DETAILS shows that the delivery detail is shipped and interfaced to OM and INV.
a) OE_ORDER_LINES shows the order line with FLOW_CODE = CLOSED
b) WSH_TRIP_STOPS shows trips are closed and None are Pending Interface
c) WSH_DELIVERY_DETAILS shows that the delivery detail is shipped and interfaced to OM and INV.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |