PO Receiving Using Worklist Notifications - No Notification Sent To Requester Or Supervisor
(Doc ID 2992135.1)
Last updated on FEBRUARY 05, 2024
Applies to:
Oracle iProcurement - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]Oracle Workflow - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.
Symptoms
When performing receiving through iProcurement, no notification was sent to the requester or supervisor to progress the receipt.
STEPS
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1. Login to iProcurement Respsonbility
2. Go to Receiving > Search: Item to Receive and Search Attribute: Find by Order number
3. Perform the PO receiving
4. No email notifications are sent regarding the receiving process for the following:
- no email reminder notification for requester for confirm receipt
- no email notification is sent to requester supervisor for reminder for un-responded receipt notification
5. However, notifications are received in the users Notification Summary and Worklist screens.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |