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11i: Credit Memos From Trade Management Are Unbalanced and Fail To Process by ARGLTP - GL Transfer Process, They Display in Unposted Items Report With Zero Revenue Amounts (Doc ID 2992961.1)

Last updated on DECEMBER 19, 2023

Applies to:

Oracle Receivables - Version and later
Information in this document applies to any platform.


Credit Memos from Trade Management are unbalanced and fail to process by ARGLTP - GL Transfer Process.

They display in wnposted Items Report With zero Revenue amounts.


The ARGLTP - GL Transfer Process Logfile shows the following:

Checking DR/CR balance...
Current system time is DD-MON-YYYY
Credit Memos: out of balance: DR_amt: 0 CR_amt: 123.45
DR_acctd: 0 CR_acctd: 123.45
deleted - 19 lines(bal_id: [customer_trx_id]  trx_num: [trx_number])


Unposted Items Report reflects the Credit Memo with:

Category: Credit Memos          
Source/Name Invoice Number GL Account Type GL Date Debit Amount Credit Amount
TRADE MANAGEMENT [trx_number] Receivable DD-MON-YYYY   123.45
TRADE MANAGEMENT [trx_number] Revenue DD-MON-YYYY   0



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