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R12:CE: ECC Unable To Reconcile From Cash Management ECC Dashboard (Doc ID 2993011.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle Cash Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to reconcile the receipts in CE ECC dashboard,
the following error occurs.

ERROR
--------

Reconciliation process failedApplication: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException: ORA-01403: no data found ORA-06512: at "APPS.CE_ECC_MANUAL_RECON", line 763 ORA-06512: at "APPS.CE_ECC_MANUAL_RECON_W", line 385 ORA-06512: at line 1 ;




The issue can be reproduced  with the following steps:

1) Navigate to Cash Management Manager responsibility

2) Open CE Command center

3) Check relevant available transaction to reconcile

4) Select statement line

5) Click submit to Reconcile

 

 

 

 

 Error when submit to reconcile

 

 

 

There is no issue reconciling the same transaction / statement via core application. This happens only when performing the activity in ECC dashboard.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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