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R12:AP: Payment Process Request Error "ORA-06502: PL/SQL: Numeric or Value Error: Character String Buffer Too Small" (Doc ID 2994156.1)

Last updated on DECEMBER 20, 2023

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Build Program in the Payment Process Requests fails with the following errors

IBY_PAYGROUP_PUB.insertDocIntoPayment:SQL err msg: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
IBY_PAYGROUP_PUB.insertDocIntoPayment:IBY_PAYGROUP_PUB.insertDocIntoPayment:Exception while inserting Doc into Payment
IBY_PAYGROUP_PUB.performDocumentGrouping:SQL code: -6502
IBY_PAYGROUP_PUB.performDocumentGrouping:SQL err msg: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
IBY_PAYGROUP_PUB.performDocumentGrouping:IBY_PAYGROUP_PUB.performDocumentGrouping:Exception when PerformingDocument Grpuping.



The issue can be reproduced at will with the following steps:
1. Create an invoice, validate and approve
2. Submit a payment process request
3. Wait for build program to complete

Invoices can not be paid due to the error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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