When Email ID is Deleted from People Form, the Change is NOT Reflecting in the FND User form (Doc ID 2995145.1)

Last updated on FEBRUARY 01, 2024

Applies to:

Symptoms

PROBLEM STATEMENT

Observed that, when Email ID is deleted from People Form, it is not reflected in the User form.


The issue can be reproduced at will with the following steps:

1. Login to HRMS Manager responsibility.

2. Navigate to People -> Enter and Maintain.

3. Query an Employee.

4. Go to Office Details tab and delete the email ID.

5. Now go to System Administrator -> Security -> User -> Define

6. Query the User of this Employee.

7. Observe that the old Email ID still remains.

8. Followed the Steps and/or Configuration steps mentioned in the below KM Note:

        Doc ID 2675506.1 - How to Synchronize Person Email ID and FND User Email ?

Cause

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