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Incorrect Tax Amount Created on Credit Memo Applied to Standard Invoice in Receivables. (Doc ID 2998304.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Incorrect tax amount created on Credit Memo applied to Standard Invoice

The issue can be reproduced at will with the following steps:


1. Navigate to Receivables Responsibility ->Transactions-> Transactions-> Create Standard Invoice (line amount : XXXX, tax amount:XXX, tax : 10%)
2. On Applied Credit Memo created (Query Standard Invoice -> Actions-> Credit) with line amount YYYY and tax amount XXX
3. Credit memo created with wrong tax amount of XXX but expected tax amount is 10% of YYYY is YYY.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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