Incorrect Tax Amount Created on Credit Memo Applied to Standard Invoice in Receivables. (Doc ID 2998304.1)

Last updated on MAY 20, 2024

Applies to:

Symptoms

Incorrect tax amount created on Credit Memo applied to Standard Invoice

The issue can be reproduced at will with the following steps:

1. Navigate to Receivables Responsibility ->Transactions-> Transactions-> Create Standard Invoice (line amount : XXXX, tax amount:XXX, tax : 10%)
2. On Applied Credit Memo created (Query Standard Invoice -> Actions-> Credit) with line amount YYYY and tax amount XXX
3. Credit memo created with wrong tax amount of XXX but expected tax amount is 10% of YYYY is YYY.

Changes

Cause

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