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R12:IBY: PmtProcProfSummaryPG All Payment Templates Disappeared When Searching in Payment Process Profiles of Oracle Payments Setup (Doc ID 2998688.1)

Last updated on JANUARY 22, 2024

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

All payment templates disappeared when searching in Payment Process Profiles of Oracle Payments Setup.

Expect to be able to access and use the templates.

The issue can be reproduced at will with the following steps:


1. From a Payables Responsibility navigate to Setup -> Payment -> Payment Administrator -> Payment Process Profiles
2. Query a Payment Process Profiles
3. Click on the template pull down

All payment templates disappeared for the users. However, the system administrator is able to see the templates.


Changes

Applied October 2023 Cumulative Patch Update and changed check printer.


Cause

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In this Document
Symptoms
Changes
Cause
Solution


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