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Creating a Hold Source on a Sales Order Errors with FRM-40735 ON-ERROR Trigger Raised Unhandled Exception ORA-06508 (Doc ID 2999135.1)

Last updated on JANUARY 19, 2024

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.


On the order organizer and attempting to create a hold source
while entering 2 criteria (item and customer number),
the following error occurs on the form.

FRM-40735 ON-ERROR trigger raised unhandled exception ORA-06508

The issue can be reproduced at will with the following steps:
1. Order Management Super User
2. Navigate to: Orders Returns > Open the Order Organizer
3. Directly going to tools--> Create hold source
  Enter 2 criteria
  1) item (no issue in this)
  2) customer number
  when one enters the customer number, it spins for a while and gives the above error message.

* If one uses only 1 criteria, like customer name, it works fine




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