Error 'There is a Problem with your account' While Logging Into Oracle Business Network (Doc ID 2999765.1)

Last updated on MAY 28, 2024

Applies to:

Oracle Business Network - Version 12.1.2 and later
Information in this document applies to any platform.

When attempting to login to Oracle Business Network via URL https://businessnetwork.oracle.com/obn/vp/shell/login ,
the following error occurs

ERROR
"There is a Problem with your account. Please call Support"

The issue can be reproduced at will with the following steps:
1. Go to https://businessnetwork.oracle.com/obn/vp/shell/login
2. Attempt to login
3. Error occurs

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In this Document

Symptoms

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