Communication Method Disappears When New Line Added To The PO In Buyer Work Center (Doc ID 3000001.1)

Last updated on JANUARY 29, 2024

Applies to:

Symptoms

The Purchase Order communication method disappears when adding a new line is added in Buyer Work Center.
The user expects the communication method not to disappear after adding a new line.

The issue can be reproduced with the following steps:

1) Login to Purchasing Responsibility
2) Go to Buyer Work Center(BWC) >order > Create a new Purchase Order (PO)
3) The Email checked box is checked and the email address is populated
4) Approve po
5) Query out PO and make sure: the email checked box is checked and the email address is populated
6) Add a new line to PO
7) Verify
8) Email checked box is not checked.
    Email address is not populated

Cause

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