My Oracle Support Banner

Communication Method Disappears When New Line Added To The PO In Buyer Work Center (Doc ID 3000001.1)

Last updated on JANUARY 29, 2024

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.


The Purchase Order communication method disappears when adding a new line is added in Buyer Work Center.
The user expects the communication method not to disappear after adding a new line.

The issue can be reproduced with the following steps:

1) Login to Purchasing Responsibility
2) Go to Buyer Work Center(BWC) >order > Create a new Purchase Order (PO)
3) The Email checked box is checked and the email address is populated
4) Approve po
5) Query out PO and make sure: the email checked box is checked and the email address is populated
6) Add a new line to PO
7) Verify
8) Email checked box is not checked.
    Email address is not populated


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.