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Aging - 7 Buckets By Account Report Does Not Match with Receivable Account Activity in General Ledger Trial Balance (Doc ID 3000272.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Receivables - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Unable to balance AR and GL modules.

Aging - 7 Buckets by Account Report does not match the GL Trial Balance for the Receivable Account(s).
Note that AR Reconciliation Report, Aging - 7 Buckets by Account Report and AR to GL Reconciliation Reports are all balanced and without issue.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run the Aging - 7 Buckets by Account Report
2. run the Trial Balance Report
3. compare balances for the Receivable Account, there is difference


Cause

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In this Document
Symptoms
Cause
Solution


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