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Select All In The Receiving Screen Is Not Selecting All The Parts In The MFS App (Doc ID 3001284.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Oracle Mobile Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to receive the parts in the Mobile Field Service app, after the user clicks on Select All, it is selecting only first part in the list and populating 1 in the Quantity field even though the required quantity is more than 1 e.g. 5. The Select All works fine in the older version.

The following patches were applied after which the App stopped to work.
34985819:R12.CSM.B
35142187:R12.CSM.C
35495412:R12.CSM.C
 

Steps
Login to MFS app
Receive the parts
Select All
Only first part is selected

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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