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Attempting To Approve Self Service Transaction Shows Error "The changes were not applied because ORA-20001: This person is not eligible for the element associated with this absence type" (Doc ID 3001381.1)

Last updated on FEBRUARY 06, 2024

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP16 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve transactions in Manager Self Service > Worklist or All Actions Waiting for your Attention, the following error occurs.

The changes were not applied because ORA-20001: This person is not eligible for the element associated with this absence type.


Steps to reproduce:

1. Navigate to 'Manager Self-Service' responsibility
2. Navigate to Worklist or 'All Actions Awaiting Your Attention', open notification
3. Attempt to approve the notification
    Error occurs


Cause

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In this Document
Symptoms
Cause
Solution
References


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