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Person Enrollment Certification Form Does Not Reflect The Current Last Name (Doc ID 3001655.1)

Last updated on FEBRUARY 01, 2024

Applies to:

Oracle Advanced Benefits - Version 12.2 HRMS RUP17 and later
Information in this document applies to any platform.

Symptoms

Advanced Benefits

Person Enrollment Certification Form is not showing EE's current last name.

This is happening for employees who have their last name updated. The new name is not reflecting in that particular form.


STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Benefits Service Center -
2. Employee Enrollment Results
3. Action Items
4. Certifications
5. Can observe latest name is not shown in the form

 





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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