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EBS 12.1.3 URL Showed Error After TLS 1.2/1.3 Is Enabled, With Doc. 376700.1 (Doc ID 3003134.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Advanced Configurations

EBS 12.1.3 URL showed error after TLS 1.2/1.3 is enabled, with doc. 376700.1

After enabling TLS 1.2/1.3 following doc. 376700.1, for EBS 12.1.3, https://:4443 works, and it redirects to another page with error. https://:8000/OA_HTML/AppsLogin does not work.
Run tls_analyzer. It points to missing patches, but mostly it is due to oraInventory issue, it cannot read inventory correctly.

Need help to troubleshoot this.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable TLS 1.2 with doc. 376700.1
2. access to the main page with the new port https://:4443
3. Automatically redirect to the wrong port.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot acces application URL.

Changes

 Enable TLS 1.2 in EBS Rel 12.1.3

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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