EBS 12.1.3 URL Showed Error After TLS 1.2/1.3 Is Enabled, With Doc. 376700.1
(Doc ID 3003134.1)
Last updated on APRIL 10, 2024
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Advanced Configurations
EBS 12.1.3 URL showed error after TLS 1.2/1.3 is enabled, with doc. 376700.1
After enabling TLS 1.2/1.3 following doc. 376700.1, for EBS 12.1.3, https://:4443 works, and it redirects to another page with error. https://:8000/OA_HTML/AppsLogin does not work.
Run tls_analyzer. It points to missing patches, but mostly it is due to oraInventory issue, it cannot read inventory correctly.
Need help to troubleshoot this.
STEPS
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The issue can be reproduced at will with the following steps:
1. Enable TLS 1.2 with doc. 376700.1
2. access to the main page with the new port https://:4443
3. Automatically redirect to the wrong port.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot acces application URL.
Changes
Enable TLS 1.2 in EBS Rel 12.1.3
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |