Product Search for Customer Item Number on a Quote Doesn't Work in Foreign Languages
(Doc ID 3003479.1)
Last updated on FEBRUARY 08, 2024
Applies to:
Oracle Quoting - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
When searching for an Item Instance on the Add Products page of a Quote, the product is not found if the session language is a foreign language. If the session language is English, using the same item number, the product is found.
STEPS
Using a non English language session:
1. Using the Quoting User responsibility, navigate: Quotes > Dashboard.
2. Open an existing Quote or create a new one.
3. On the Products tab, click the "Add Product" button below the Products listing.
4. On the Add Product page that opens, enter a known product number.
5. Get a message indicating the product was not found.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |