My Oracle Support Banner

Line Amount And Shipping Quantities Are Not Getting Updated In India Tax Details At Delivery (Doc ID 3004378.1)

Last updated on JULY 15, 2024

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Shipping Quantity Changes are not updating in India Tax Details form at Delivery. 

The issue can be reproduced at will with the following steps:
1. Navigate to India Local Order Management.
2. Create a sales order and set ship tolerance in shipping tab.
3. Add taxes from tools ->India tax details from.
4. Book the Sales order.
5. Go to Shipping transactions and query the sales Order.
6. Pick release the line.
7. Once the delivery is created, go to the Released line and update the shipped Quantity (add or reduce from original quantity).
8. Ship confirm the Delivery.
9. Find that the line quantities are not updated and tax got calculated on original quantities.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.