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GINV - SFO-Modification Push To G-Invoicing Failed, And Status Is "Rejected" In EBS And "Shared With Requesting" In G-Invoicing. (Doc ID 3004747.1)

Last updated on APRIL 16, 2024

Applies to:

Oracle Purchasing - Version 12.2.13 and later
Information in this document applies to any platform.

Symptoms

While attempting to push SFO (Seller Facilitated Order) Modifications to G-Invoicing after requesting agency approval,G-Invoicing status shows 'Rejected' and order status shows 'Approved and Merged' in EBS, and status in G-Invoicing application remains 'Shared with Requesting'. G-Invoicing status should be Open in EBS and status should be Open in G-Invoicing.


The issue can be reproduced at will with the following steps:

1. Navigate to Purchasing responsibility -> Requests.
2. Submit Intragovernmental Orders Interface Program to pull SFO into EBS.
3. Navigate to Buyer Work Center -> Orders -> IGT orders.
4. Search and select SFO and approve.
5. SFO modification submitted to requesting agency.
6. Requesting agency approves but received post order failed notification and order is rejected. G-Invoicing status shows 'Rejected' and order status shows 'Approved and Merged'. Status in G-Invoicing application remains 'Shared with Requesting'.
7. Buyer received notification with the following error:

ValidationFailedException message = Field cannot be modified, added, or removed on orders with existing performance: beginningPeriodAvail, Line 1, Schedule 1



Cause

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In this Document
Symptoms
Cause
Solution
References


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