G-Invoicing: UPDATE_IGT_ORDER API Does Not Update Amounts Correctly on Advance Orders (Doc ID 3004888.1)

Last updated on APRIL 05, 2024

Applies to:

Symptoms

Customer is using UPDATE_IGT_ORDER API calls to update Seller Facilitated Orders (SFO).

This works fine for SFO orders without Advance.

On Advance orders, it is not updating the order amounts correctly.

Steps
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1. Create and submit a BASIC Seller Facilitated Order (SFO) with Advance order.
   Order amount is $100.

2. Pull the order after acceptance.

3. Advance Performance Settlement pull.

4. Increase the SFO order amount to $120.

5. Run a custom program which calls the UPDATE_IGT_ORDER API.

6. The program/API completed successfully. However, it did not update the Order amount correctly.
   The SFO Order still has amount $100 instead of expected $120.

Cause

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