My Oracle Support Banner

G-Invoicing Order Pull Not Uptaking Order Rejection and Closure (Doc ID 3005039.1)

Last updated on FEBRUARY 17, 2024

Applies to:

Oracle Project Billing - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

G-Invoicing order pull is not uptaking order rejection and pull.

Steps to reproduce:

1) Create an SFO (Seller Facilitated Orders) Order and send it to requesting approval.
2) Reject the order by requesting and then pull the order to EBS.
3) Update the SFO by changing the qty to 0 and save and complete.
4) Submit and approve the SFO. Order is pushed to G-Invoicing.
5) From requesting approve the order and then close the order.
6) Now pull the order into EBS and closed order is not synced to EBS.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.