Purchase Requisition Stuck In INPROCESS Status With Approval Notification Missing In Worklist (Doc ID 3005327.1)

Last updated on FEBRUARY 19, 2024

Applies to:

Symptoms

Upon submitting Purchase Requisition for approval , the Authorization status is stuck in INPROCESS and the approver is not able to see any approval notification in the worklist against the Submitted Requisition , which is incorrect , since in an ideal seeded environment,the Notification should be available in the worklist to take appropriate  action

STEPS
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1. Go into the Purchasing Responsibility
2. Navigate to > Requisitions > Requisitions
3. Create a PR (Purchase Requisitions)
4. Submit PR for approval
5. Approver logs into application, to retrieve the notifications

 

Changes

 NA

Cause

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