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Action History is Not Showing For The Timeout Related Action in Approval Notification. (Doc ID 3005369.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP14 and later
Information in this document applies to any platform.

Symptoms

When a Timeout Occur in Workflow Transaction and Notification is sent to Next Approver, then Action History is Not Showing Timeout Action in Approval Notification.

Steps for Issue Simulation

1. Submit an SSHR request and send it for Approval

2. The First Approver does not Approve, Timeout happened

3. The Notification is now sent to Second Approver

4. In the Action History of the Notification received by Second Approver, no row is present for the Timeout

Cause

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In this Document
Symptoms
Cause
Solution
References


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