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Sales Order Line with Implicit Acceptance Is Stuck in Status "Pending Post Billing Acceptance" (Doc ID 3005703.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle Order Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

Sales Order has an Implicit Acceptance for Post Billing. But the line is still stuck with "Pending Post Billing Acceptance"

The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility.
2. Navigate to Sales Order form.
3. Create order and progress it to "Pending Post Billing Acceptance".
4. Revenue Contingency Analyzer program is completed however line is not closed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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