Sourcing Award Approval Is Rejected Automatically When Workflow Errors Out Due To Invalid Approver (Doc ID 3005709.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Symptoms

Sourcing Award Approval is rejected automatically with following error when approver does not specify the Forward-To user or an invalid user

ERROR
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The award recommendation is automatically rejected because the Forward-To person is not specified

STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
1. Navigate to a Sourcing Super User Responsibility > Sourcing > Sourcing Home Page
2. On the Sourcing home page, search for the desired RFQ and open it
3. On the RFQ details page, select Actions > Award Summary and click the Go button
4. On the Award Summary page, click the Submit for Approval button
5. Approver use Forward-To and does not specify an user or an invalid user
6. Award approval is automatically rejected with above message

Cause

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