My Oracle Support Banner

'You have encountered an unexpecetd error' While trying To Perform Work Confirmation Correction In Buyer Work center (Doc ID 3006356.1)

Last updated on FEBRUARY 23, 2024

Applies to:

Oracle iSupplier Portal - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to Correct a work confirmation in Buyer Work Center, the following error occurs.

ERROR
You have encountered an unexpecetd error, please contact your System Administrator for assistance.

View Exception details shows the below :
Detail 0 ##
java.lang.NullPointerException
at oracle.cabo.ui.laf.base.xhtml.TableFormElementShortDescBV.getValue(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.getAttributeValueImpl(OAWebBeanHelper.java:1914)
at oracle.apps.fnd.framework.webui.beans.message.OAMessageCheckBoxBean.getAttributeValueImpl(Unknown Source)
at oracle.cabo.ui.BaseUINode.getAttributeValue(Unknown Source)
at oracle.apps.fnd.framework.webui.OABoundValueShortDesc.getValue(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.getAttributeValueImpl(OAWebBeanHelper.java:1914)
at oracle.apps.fnd.framework.webui.beans.message.OAMessageCheckBoxBean.getAttributeValueImpl(Unknown Source)

 
The issue can be reproduced at will with the following steps:
 
1. Login to Purchasing Responsibility
2. Navigate to Buyer Work Center>Orders
3. Search for Complex Order
4. Choose Action>View Work Confirmation
5. Select Work confirmation and click on Correct button
6. The exception appears

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.