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OTL: Using Custom Layout Including List Of Values (LOV) For Project Name & Task Name, After Timecard Submission Unable To Open/Edit The Timecard - Error "You have encountered an unexpected error. Please contact your System Administrator for assistance" (Doc ID 3006550.1)

Last updated on MARCH 01, 2024

Applies to:

Oracle Time and Labor - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:
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Timecard layout is customized to have Project Name and Task Name LOVs. After timecard submission, when trying to open/edit the timecard, error occurs.

"You have encountered an unexpected error. Please contact your System Administrator for assistance"

 
Steps To Reproduce:
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1. Go to Self Service responsibility

2. Navigate to Create Timecard

3. Enter and submit the timecard

4. Try to open or edit

5. Get the error

Cause

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In this Document
Symptoms
Cause
Solution
References


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