My Oracle Support Banner

R12: IBY: Payment Voided but Invoice Status Showing as Paid (Doc ID 3006610.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Unable to void the payment from the Payment workbench

 Issue can be reproduced using below steps:

1. Navigate to Payable responsibility
2. Payments > Payment workbench
3. Query the Payment and try to void the Payment

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.