Claim Created With Incorrect Exchange Rate And Caused Incorrect Journal Entry Lines
(Doc ID 3006772.1)
Last updated on FEBRUARY 26, 2024
Applies to:
Oracle Trade Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
The exchange rate is calculated on claim settlement which was 9/20. The exchange rate changed when claim was submitted for approval, but we see the exchange rate date as 8/25 for all header lines.
What we see as the issue is the claim header history exchange rate date didn't update to 9/20. On the Line Utilization exchange rate date is 9/20 and rate of .736485. So it was calculated as expected.
The exchange rate should have been .736485 on claim settlement date of 9/20 and not 8/25.
The issue can be reproduced at will with the following steps:
1. Trade Management User > Claims
2. Create claim with multi currency
3. Next day submit claim for approval, exchange rate date is not showing as expected.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |