Need Ability to Initiate Search (List Of Values) by Pressing Enter or Tab in Searchable Field In Mobile Field Service Multiplatform Application (Doc ID 3007290.1)

Last updated on APRIL 01, 2024

Applies to:

Symptoms

When filling out a searchable field in Mobile Field Service ,Need Ability to initiate search (List Of Values) by pressing Enter or the Tab button instead of having to manually click on the magnify glass icon. in a searchable field


The issue can be reproduced at will with the following steps:
1. Login to Mobile Field Service Multi platform Laptop application
2. Navigate to Springboard > Customers
3. Click on Part Name XXX > Scroll down > Enter Serial Number (yyy) > Click Enter or Tab > Nothing happens.
4. Navigate to Springboard > Service Requests
5. Click on Search field > Enter SR Number ZZZZ> Click Enter or Tab > Nothing happens
6. Navigate to Springboard > Service Requests
7. Click on an SR (zzzz) > Click Service Request Tile > Click Serial Number field (NNN) > Click Enter or Tab > Nothing happens:
8. Navigate to Springboard > Service Requests > Actions > Create Task
9. Click on Type > Click Search field in Task Type page > Enter partial value (Misc) > Click Enter or Tab > Nothing happens:
10. Navigate to Springboard > Service Requests > Actions > Create Task
11. Click on Priority > Click Search field in Task Priority page > Enter partial value (13) > Click Enter or Tab > Nothing happens:
12. Navigate to Springboard > Quantities or Springboard > Tasks > Actions > Expense
13. Click on Item field > Enter a partial value (%) > Click Enter or Tab > Nothing happens.
14. Navigate to Springboard > Tasks > Actions > Install
15. Click WRS Search > Reason page >Click on Search field > Enter a partial value (9) > Click Enter or Tab > Nothing happens.
16. Navigate to Springboard > Tasks > Actions > Return,Click on NIIN field > Enter a partial value (014%) > Click Enter or Tab > Nothing happens.

Changes

Cause

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