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Field Service Technican Portal: "Please enter task assignment details for the task owner" Error When Deleting a Personal Task (Doc ID 3007310.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle Field Service - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

In Field Service Technician Portal, when editing and then deleting a personal task, the error message below is thrown:
"Please enter task assignment details for the task owner"


Editing, updating, saving the task all work fine. Just the deletion fails every time.

The issue can be reproduced at will with the following steps:
1. Login to Field Service Technician Portal.
2. Create a Personal Task.
3. Navigate to Dashboard or Calendar.
4. Edit the Personal Task created at Step 2.
5. Press Delete button.
The error is displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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