Unable To Delete SKU (Item) When Running The Purge Configuration Items Program (Doc ID 3007386.1)

Last updated on MARCH 01, 2024

Applies to:

Symptoms

When attempting delete some configured items with the Purge Configuration Items program, the following error occurs.

Error
Config item exists for this model line =>
It needs to be delinked before it can be purged


Steps
The issue can be reproduced at will with the following steps:
1. Launch the Purge Configuration Items request
2. See the error

Changes

Cause

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