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R12 BI Publisher Reports With Graph Empty After Platform Migration From AIX To Linux X64 (Doc ID 3007607.1)

Last updated on FEBRUARY 29, 2024

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version E-Business Suite. 

After migration of E-Business Suite environment from AIX platform to Linux x86 platform,
the following issue is observed.


ACTUAL BEHAVIOR
-----------------------------
BI Publisher reports does not display graphs.


EXPECTED BEHAVIOR
-----------------------
BI Publisher reports should display graphs.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Migrate E-Business Suite environment from AIX platform to Linux x86 platform.
2. Execute XML Publisher reports.
3. Report pdf output show blank boxes instead of graphs.



Cause

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In this Document
Symptoms
Cause
Solution


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