G-Invoicing SFO Clicked on Modify by Mistake but There Is No Way To Revert the Modification (Doc ID 3008003.1)

Last updated on MARCH 01, 2024

Applies to:

Symptoms

G-Invoicing SFO (Seller Facilitated Orders) functionality allows an end user to click on modify on open orders.

However if the end user clicks on it by mistake, there is no way to revert the modification. The order has to go through approval submission with Program and Funding Official on both servicing side and requesting side even though there was no change made.

Revenue Budget baseline without any change to amount is not possible and a datafix may be needed to just indicate that there was no change to the order amount.

This flow needs to be changed. There has to be a way to revert back an SFO modification if the user thinks it was not required.

Steps to Reproduce

1. In G-Invoicing, click modify and save order without any changes.
2. Order is now in modified status and must go through Funding and Program official approvals on servicing side and requesting side.

Changes

Cause

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