iReceivables Account Summary Form: Payment Date Is Not Defaulting For Non Primary Bill To Invoices (Doc ID 3009955.1)

Last updated on MAY 20, 2024

Applies to:

Oracle iReceivables - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle iReceivables, Payment Date is not getting defaulted and error out when Payment Date for non Primary Bill to invoices is selected. The Payment Date is defaulting for invoices which has Primary Bill to.

Steps to reproduce

Navigation: iReceivables Responsibility ->

1) Customer search -> click on Customer search

2) Provide Customer number and click on go and select Account Summary for all locations

3) Click on Account Balance amount

4) Select Transaction number and click on pay

5) Click on Advanced Payment

6) Payment Date is not getting defaulted.

If we select the payment date, below error appears:

Error: Stale Data

The requested page contains stale data. This error could have been caused through the use of the browser's navigation buttons (the browser Back button, for example).

To proceed, please select the Home link at the top of the application page to return to the main menu. Then, access this page again using the application's navigation controls (menu, links, and so on) instead of using the browser's navigation controls like Back and Forward.