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Transaction Workbench: Unable To Update Salesperson On The Sales Credits Screen (Doc ID 301189.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions


Symptoms

You are attempting to update the salesperson on a completed transaction using your Receivables US
Super User Responsibility by navigating to Transactions -> Transactions. Once there, you query
the transaction, select the Line Items button and then the Sales Credit button. You are unable to
change the Salesperson.

The Allow Change to Printed Transactions System Option is enabled.
Your AutoAccounting is based on Salesrep for Revenue.
The AR: Allow Update of Existing Sales Credits Profile Option is set to Yes.

Revenue Recognition has been run.

Changes

 

Cause

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