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R12 Receivables Customer Page: Customer Bill To Site Location Address Displays Province ID Instead Of Province Name (Doc ID 3013941.1)

Last updated on APRIL 05, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Receivables Customer page, Bill To Address displays Province ID instead of Province name.

The issue occurs when Province is attached to LOV via Address Style DFF.
The issue does not occur when Province is a Free Text field(Non LOV field).

Steps To Reproduce:
-----------------------
The issue can be reproduced using the following steps:

  1. Responsibility : Receivables Manager
  2. Navigation: Customers > Create/Maintain Customers
  3. Query up the Party
  4. Go to Account. Click Details.
  5. Under Sites tab, click Create Site
  6. Click Create Address
  7. Select Country China(for example) from drop down
  8. Go to Province field, select a Province from the drop down
  9. Click Finish to save and check the Address.
  10. Location Address displays Code instead of the value chosen from LOV

The same issue occurs while updating the existing addresses.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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